Can I log in with my Administrator account on the Soundsuit tablet app?

 

Soundsuit offers two types of user accounts:

1. Location accounts – used for daily playback in each store, office, gym, café, or other location.

2. Administrator accounts – used for managing multiple locations, central music settings, billing, and advanced features.

 

Using the Soundsuit tablet app

• To play music in a location, please log in with your location account credentials.

• Location accounts work seamlessly on the Soundsuit tablet app (iOS and Android).

• You can download the app here:

  • Download for iOS (Apple App Store)

  • Download for Android (Google Play)

 

Using your Administrator account

• Administrator accounts are designed for management and configuration, not daily playback.

• To ensure a smooth user experience, Administrator accounts cannot log in on the tablet app.

• Please use your laptop or desktop computer to access the Soundsuit platform (web, desktop) with your Administrator account.

• This allows you to manage playlists, schedules, and account settings more easily on a larger screen.

 

Summary

• Tablet app = location accounts only (for music playback at each site).

• Computer = administrator accounts (for management and configuration).

👉 If you try to log in with an Administrator account on the tablet app, it will not work by design.