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Help Center

Go to Soundsuit.fm Submit a request
Go to Soundsuit.fm Submit a request
  1. Soundsuit
  2. Troubleshooting

Troubleshooting

Short tutorials and tricks to magically solve potential issues.

Issues with iPad or iPhone

  • How to help your iPad/iPhone run Soundsuit smoothly

Network issues

  • Prioritize Internet access for important network devices and applications

For Windows devices

  • Soundsuit music stops playing on my Windows device

Login problem

  • Problem to log in your Soundsuit apps?

Troubleshooting

  • Problem with installing Soundsuit Desktop-App on Apple Macbook or iMac?
  • Deactivate “Optimize battery consumption”.
  • Allow your Soundsuit app to play in the background
  • Audio playback stops or skips on Sonos systems
  • Audio playback stops on mobile devices (smartphone or tablet)
  • Unstable audio playback
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